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Co-create with community
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Co-create with community
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Township Food Market
A mobile app to consolidate all township food retail businesses and restaurants in one platform, where customers can have ubiquitous access to place food orders to supermarkets and restaurants within their location radius.
Define three specific objectives that you would like to achieve with your proposal.
- Expand business touch-points for township food retail shops and restaurants to include an online order management application.
- Eliminate order placement queues at the physical store.
- Provide customers a pervasive access to township food retail shops and restaurants.
What problems (particularly in value chain competitiveness and global disruption) are your community’s stakeholders facing due to the Covid-19 pandemic?
Township residents have challenges to comply with government regulations to reduce the spread of the Covid-19 virus such as maintaining social distancing because when they want to buy groceries they are restricted to one business touch-point, a walk-in to a physical store.
What minimum viable solution(s) are you proposing to address the challenge(s) in your community?
- Provide customers a pervasive access to township food retail shops and restaurants.
- Provide sales reps a digital system to manage and track customer orders.
- Provide shop owners with a tool to conduct analytics based on customer data.
Share your story (your narrative)
I've completed a prototype showing all functionality and now I'm busy developing a mobile friendly website to test the market response in my township before I develop a mobile app that will be rolled out to all townships in South Africa.
Please provide any additional relevant information that you would like to share.
Not applicable
Hi Sandie,
Thank you for sharing the overview of your project.
For clarity purpose, could you elaborate how exactly your solution will accommodate the social distancing protocol? Also, you may want to explain how your solution will benefit the people in your community? You could include the details in your story. For example, your story could address the incident that triggered you to develop this app, the challenges you faced in the process of development, how the application will benefit and reward the people in your community-particularly during this pandemic and finally your target audience's call-to-action.
Separately, I would like to address the part where the store owners retain customer data for analysis. Is this acceptable? Are the customers going to know about this? If in case, this could be a challenge, how you intend to resolve it?
How will you generate revenue and ensure financial sustainability with your current model.
Hi Sandile,
Great works you are doing to make sure that you are up to the task to help your community.
1. How will you manage logistics and which players are you going to partner with?
2. What is the expected time to receive an order if I ordered through your platform, and in a case where I cancel an order what measures have you put to manage that?
3. If I dont have internet access, how can I access your services and how do I make payments?
4. How will you make money?
Your idea bio is concise.
Your food service aggregation platform like every eCommerce stores need to place attention on logistics among other things: How long can they despatch orders? And you need some form of regulatory power
Hi Sandile,
I trust you are well.
Let me congratulate you on your idea. The townships definitely need a boost and I have no doubt that your app will have a great impact on the township economy.
I wish to share a few questions and remarks for your consideration.
1. Do you plan to offer delivery services? If so, it would be good to make mention of this fact.
2. Since you’ve already developed a prototype, how about you consider changing your objectives into SMART objectives to reflect where you would like to take your prototype going forward. Visit https://thedigitalprojectmanager.com/project-objectives/ for a detailed explanation
3. It may be beneficial to show another side, from the retailers’ perspective, of how COVID-19 has negatively impacted business and competitiveness. Moreover, adding sources/citations to your points will give them credibility.
4. Consider changing your story to reflect how you and your team came together and decided to pursue this amazing venture.
Would work anywhere in the developing world
That is good keep it up to provide customers a pervasive access to township food retail shops and restaurants.
Dear Sandile,
are you going to develop this as a native app which then need to be deployed on Android and iOS phones through the AppStore? Have you thought about developing a progressive web app instead which can work very similar to a native app, also be stored on the phone and can even work offline as well. Development might be much easier and faster and you only have one website like source code.
What is your business model? How do you sustain ?
Hello Sandile, Thanks for sharing with us your idea. I think your initiative is still in the initial stage. What obstacles have you faced in working on this initiative?
Hello Sandile Sibisi,
What's novell about your proposal is that it is focused on a per-town basis to open new e-commerce opportunities for local providers of goods. I think it would be beneficial for your idea to elaborate and emphizise on the local focus (to separate it from the many similar platforms already in place). Also, your description is mainly limited to the advantages for the consumer. What are the benefits for the providers of goods?
Wish you the best
Hello, is sounds to me like a Uber delivery, I'm I right? if so it could also create more job opportunities
Hello Sandile,
I have read your proposal and I think this is a great idea in these times of Covid-19. My suggestion would be to try to give more context information regarding the problem you are trying to solve. A few examples of information that could be useful to better understand your idea are:
1. If there are other platforms that provide a similar service and why yours is different,
2. If you are considering payment options from the platform? Will people be ab le to pay cash?
3. Will the platform consider delivery options?
I hope this suggestions are useful to refine your idea.
my background is in hospitality, o I love this initiative. I guess the difference between you and Jumia Eat or Uber Eat is that you focus more on the informal sector? In that sector, is there enough revenue from the customer to share betweenn you and the business?