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Civico - A platform to shape and transform your community through civic participation
Every day, through social networks like Twitter or digital platforms like Change.org, thousands of citizens from Mexico City express or support ideas on how to improve their community.
In a city with over 9 million people, within a metropolitan region of more than 22 million, it is hard to get your ideas noticed. Citizens are eager to make a difference in their community and their city, but many of us often feel frustrated by the difficulty of being heard by our authorities. It is difficult to gain committed support from the public when participation does not guarantee the attention of authorities.
Imagine a digital platform that enables Mexico City’s citizens and NGOs to take advantage of the city’s innovative public participation law that creates mechanisms to promote local or city-wide actions that become binding for authorities.
Imagine a secure platform that enables digital participation and reduces the costs of exercising these rights.
This is Civico.
Define three specific objectives that you would like to achieve with your proposal.
- Strengthen democratic culture by simplifying and promoting participation in local matters through a digital platform (accessible through any device connected to the internet)
- Enable citizens’ access to their democratic rights through a trustworthy, secure and easy to use platform
- Facilitate citizens and NGOs to rally public support for local and city-wide solutions that may eventually be binding for authorities by taking advantage of digital tools
What problems (particularly in value chain competitiveness and global disruption) are your community’s stakeholders facing due to the Covid-19 pandemic?
- Public participation in Mexico City appears to be healthy: in 2018, 70% of citizens over 18 years of age, voted in the mayoral election[1]; but a few months later, only 5.3% participated in the public consultations for projects that affect their neighborhoods[2]. One of the reasons why people do not participate in these public consultations is that it is difficult to include relevant projects in the consultation. People must find, read and understand the law that states which projects can be subject to public consultation. They must collect the names, copies of voter IDs and signatures of a specific number of people that support the project.
- One of the new civic participation law’s principles is to facilitate access to the mechanisms of direct democracy, but the process has only been used once since the law’s enactment. To exercise this democratic right, the promoter of a public consultation must collect the names, copy of voter IDs and signatures of a certain number of people. Today, there is no platform to securely gather and save this information in a manner that fulfils legal requirements and that generates confidence to users.
- Thousands of petitions from citizens and NGO’s can be found in sites such as change.org (on July 27, 2020 there were 2,129 petitions linked to Mexico City). Although these petitions are signed by hundreds of thousands of people, they seldom conclude in government action because they do not fulfill the legal requirements to force some government action. Frustrated citizens stop using these digital platforms since there is no result linked to their participation.
[1] Official data from Mexico City’s Electoral Institute webpage, https://www.iecm.mx/elecciones/historial-de-elecciones/
[2] Official data from Mexico City’s Electoral Institute webpage, https://www.iecm.mx/registran-eleccion-vecina...to-de-votacion/
What minimum viable solution(s) are you proposing to address the challenge(s) in your community?
- To increase participation in local matters and promote a democratic culture in the community, it is vital that people can propose projects that are important to them. Neighbors that want to improve their community are discouraged to participate if you need a lawyer and considerable resources to include your proposals in the ballot. The proposed digital platform will include a simple guide for citizens and NGOs on what issues can be included in a public consultation process and how to begin the legal process through the platform. Furthermore, it will facilitate users in gaining the required public support in a way that guarantees that the consultation process is legally binding for authorities. As of 2018, 76.9% of Mexico City residents are Internet users and 72% have a smart phone[1]. By simplifying and guiding you through the process and the collection of necessary data, common people and NGOs will promote relevant local projects and participation in these processes will likely increase.
- The Mexico City Civic Participation Law enacted in 2019 is innovative and promotes direct democracy mechanisms to foster citizen participation in matters that affect us directly. Unfortunately, there is a high cost involved in enabling these mechanisms. Interested parties, citizens or NGOs, must demonstrate that a number of citizens support a particular project or government action through the collection of their names, voter identifications and signatures[2]. To date, only once has a direct democracy mechanism been used. The emergence of the Covid-19 pandemic will further constrain the collection of information, as this process usually occurs in public spaces, such as parks and plazas. Mexico City has implemented various measures that restrict the capacity and hours that public spaces are open in order to deal with Covid-19. The proposed project reduces costs and other barriers that enable direct democracy mechanisms. We expect that these mechanisms become more common and frequently used if people can participate through a secure platform where they can easily and safely provide the information required by the Mexico City Civil Participation Law.
- NGOs often have original, sustainable, and effective proposals that could transform communities or key sectors of the economy or society. Thousands of citizens from Mexico City participate online through social media or digital platforms like Change.org to propose actions or improvements for their communities. Most of the times these proposals are not implemented or even considered by authorities. Authorities receive thousands of petitions and ideas on a daily basis, sometimes with fake support. If a proposal satisfies legal conditions, including the required number of valid signatures, authorities must carry out a public consultation; the results of the public consultation are binding. The proposed solution helps citizens and NGOs through a platform that guides the user in a simple manner to complete the legal requirements. Through the platform, an NGO will be able to assess if their proposal is eligible for public consultation, choose the direct democracy mechanism that best suits its objective, present it in a way that complies with legal formalities, and define the public participation required to get it started. Additionally, the platform will have the tools, like social media and real time monitoring, to communicate the proposal and collect the support needed to be publicly consulted.
To make Civico a reality, we are currently working in a business plan that incorporates a sustainability strategy. This strategy includes reaching out to international NGOs that have a presence in Mexico and are related to democracy advocacy. We are also considering that buy-in from the local electoral authority will be very important before releasing the platform, as well as testing a pilot version in a few Mexico City neighborhoods with which we are acquainted.
[1] Official data from the 2018 National Survey on Availability and Use of Information Technologies in the Home conducted by Mexico’s Statistics and Geography National Institute, INEGI.
[2] Mexico City’s Civic Participation Law, Ley de Participación Ciudadana de la Ciudad de México, https://www.iecm.mx/www/marconormativo/docs/NLP.pdf.
Share your story (your narrative)
Every day, through social networks like Twitter or digital platforms like Change.org, thousands of citizens from Mexico City express or support ideas on how to improve their community.
In a city with over 9 million people, within a metropolitan region of more than 22 million, it is hard to get your ideas noticed. Citizens are eager to make a difference in their community and their city, but many of us often feel frustrated by the difficulty of being heard by our authorities. In addition to the common citizen, NGOs promote ideas for a wide variety of topics to improve the city, but it is difficult to gain committed support from the public when participation does not guarantee the attention of authorities.
Imagine a digital platform that enables Mexico City’s citizens and NGOs to take advantage of the city’s innovative public participation law. This new law creates mechanisms to promote local or city-wide actions that become binding for authorities. Imagine a secure platform that enables digital participation and reduces the costs of exercising these rights.
This is Civico.
Public participation in Mexico City appears to be healthy: in 2018, 70% of citizens over 18 years of age voted in the mayoral election. But a few months later, only 5.3% participated in the public consultations for projects that affect their neighborhoods. One of the reasons why people do not participate is that it is difficult to include relevant projects in the consultation. People must find, read and understand the law that states which projects can be subject to public consultation. They must also collect the names, copies of voter IDs and signatures of a specific number of people that support the project.
To increase participation in local matters and promote a democratic culture in the community, it is vital that people can propose projects that are important to them. Neighbors that want to improve their community are discouraged to participate if you need a lawyer and considerable resources to include your proposals in the ballot.
The proposed digital platform will include a simple guide for citizens and NGOs on what issues can be included in a public consultation process. Furthermore, it will facilitate users, through integrations with social media and real time monitoring tools, in gaining the required public support in a way that guarantees that the consultation process is legally binding for authorities. In 2018, 76.9% of Mexico City residents were Internet Users and 72% had a smartphone. By simplifying the rules and the collection of necessary data, common people and NGOs will promote relevant local projects and participation in these processes will likely increase.
The Mexico City Civic Participation Law, enacted in 2019, is innovative and promotes direct democracy mechanisms to foster citizen participation in matters that affect us directly. One of the principles of the new law is to facilitate access to the mechanisms of direct democracy, but the process has only been used once since the law’s enactment. Unfortunately, there is a high cost involved in enabling these mechanisms. Interested parties, citizens or NGOs, must demonstrate that a number of citizens support a particular project or government action through the collection of their names, voter IDs and signatures. The emergence of the Covid-19 pandemic will further constrain the collection of this information, as this process usually occurs in public spaces, such as parks and plazas, that the local government has restricted or partially closed.
Today, there is no platform to securely gather and save this information in a manner that fulfills legal requirements and generates confidence to users. The proposed project reduces costs and other barriers that enable direct democracy mechanisms. We expect that these mechanisms become more common and frequently used if people can participate through a secure platform where they can easily and safely provide the information required by the Mexico City Civil Participation Law.
NGOs often have original, sustainable and effective proposals that could transform communities or key sectors of the economy or society. Thousands of citizens from Mexico City participate online through social media or digital platforms like Change.org to propose such actions or improvements for their communities. Although these petitions are signed by hundreds of thousands of people, they seldom conclude in government action because they do not meet the legal requirements to force some government action. Frustrated citizens stop using these digital platforms since there is no result linked to their participation.
The proposed solution helps citizens and NGOs through a platform that guides the user in a simple manner to complete the legal requirements. If a proposal satisfies legal conditions, including the required number of valid signatures, authorities must carry out a public consultation, and the result is binding. Through the platform, an NGO will be able to assess if their proposal is eligible for public consultation, choose the direct democracy mechanism that best suits its objective, present it in a way that complies with legal formalities, and define the public participation required to get it started. Additionally, the platform will have the tools to communicate the proposal and collect the support needed to be publicly consulted. We believe that in time, this platform may be adjusted to be used in other jurisdictions, in and out of Mexico, which have direct democracy mechanisms.
Elected officials receive thousands of petitions and ideas on a daily basis, sometimes with fake support. Most of the times these proposals are not implemented or even considered by authorities.
The proposed digital platform provides citizens and NGOs with a secure tool to promote actions in their communities that will be implemented by local authorities should they win support in a public consultation process. Through the platform, using a simple and straightforward language, citizens and NGOs will be able to understand which direct democracy mechanisms exist, how to use them, recognize what they can and cannot accomplish and identify what is required to use trigger the mechanism.
The platform will allow users to legally begin a public consultation process by guiding them to comply with the procedures’ formalities and by digitally collecting the interested citizens’ names, voter ID numbers and signatures. This functionality reduces the cost of beginning a public consultation process for NGOs and enthusiastic citizens, and it makes it easy and safe for people to participate, incentivizing taking part in their community’s decisions.
The results of the direct democracy mechanisms considered in the law are binding for authorities. Therefore, any tool, like the proposed platform, that increases the chances of enacting these mechanisms will strengthen the democratic culture and community participation in Mexico City. This is why we are elaborating a business plan that incorporates a sustainability strategy. This strategy includes reaching out to international NGOs that have a presence in Mexico and are related to democracy advocacy. We are also considering that buy-in from the local electoral authority will be very important before releasing the platform, as well as testing a pilot version in a few Mexico City neighborhoods with which we are acquainted.
With this proposal we want common citizens and NGOs to foster change through public participation in local affairs. Citizens and NGOs should have an easy and safe tool to exercise the right to promote public consultations that are binding for local authorities. We want citizens and NGOs to use our proposed platform so that they can concentrate in building proposals for a better society, solving local problems and improving standards of living for people in Mexico City, while they lean on the proposed platform to comply with legal formalities and considerations and gather required support in a cheaper manner.
Please provide any additional relevant information that you would like to share.
Sustainability
We are currently reviewing various sustainability models for the project, which include, a fee for using the platform or payments to promote an initiative.
Your Final Proposal for challenge
yes
Hi Alberto,
It is a good initiative, but, have you ever explored as to why you have 3.2% participation for public consultations for projects that affect your neighborhood? They might be several reasons, that lead to poor participation, it could be issues of incentives or do not match with their needs, or are not involved from the idea phase to the implementation phase. Your digital solution may not be successful, if the face to face(101) participation is poor.
Hello Eunice, kindly review my idea Teleeza and provide feedback so that I can progress it to the next level
Love this project. I receive so many change.org petitions which I never sign because I know that most of them have no legal basis.
Great idea! In many countries this could empower local community action, which in return improves community resilience.
Congratulations.
This is a great opportunity to incorporate technology with the democratic process and foster community engagement and participation. Brilliant idea!
Hi Alberto,
I trust you are well.
Let me congratulate you on your idea. I am thoroughly impressed by your idea primarily because of the social impact it intends to drive.
Allow me to share a few remarks for your consideration.
1. Consider attaching sources/citations for the facts/statistics quoted in your post to give it more credibility.
2. Consider making mention, perhaps in the idea description section, of the internet and smart phone penetration statistics specific to Mexico City since this indicates the number of potential users you have at your disposal.
3. Consider mentioning what steps you will take to give your platform credibility. This is very critical considering that your platform will be used for political matters and could be labelled as untrusted by some opposing parties.
4. Consider either revising or adding to the problem section some of the challenges affecting community participation as a result of Covid-19.
5. Consider amending your objectives into SMART objectives to reflect how you intend to move from idea to prototype. Visit https://thedigitalprojectmanager.com/project-objectives/ for a detailed explanation.
6. Consider amending the minimum viable solution section to reflect exactly how your solution will shape, transform and empower your community. This section should list key features of the platform (will it be a web app, mobile app or both), how it will be funded, how it will be sustained financially, how it will be promoted, etc.
7. Consider changing the story section to reflect how you where inspired to come up with this idea – this in my opinion is the most important section
Ps. You've got a powerful idea and the votes your accumulated speak for it. I'm happy to be your 20th vote. Good luck!
Hello sir,
Your idea is brilliant, in issues like this there some factor's you need to consider as regards Civic participation.
Firstly what role do you intend to play as regards this platform.
Secondly, are you an active member of any civil rights movement in your community? If yes, what role have you contributed as it pertains to betterment of your community in the past years.
In your ideation. You should be able to pitch your idea maximum 50 words which should answer what? Where? Why?
Reffer to the story telling canvas.
In your goals: you should be able to list 3 main points clearly. Without much explanation.
Thank you
Estimado Alberto:
Muchas felicidades por esta iniciativa tan necesaria en la Ciudad de México, de lograr su implementación generará un cambio radical en la forma en que la comunidad participa e interactua con las autoridades gubernamentales y por supuesto, tendrá un gran impacto en el desarrollo de la comunidad y el fortalecimiento de la democracia a nivel local.
Es muy interesante que las propuestas o iniciativas que se presenten a través de la plataforma tengan carácter vinculante, en este sentido tengo la siguiente pregunta: con qué mecanismos o criterios las autoridades gubernamentales priorizarán la atención o ejecución de las propuestas planteadas?
The idea has been progressed to the next milestone.
Status label added: Community feedback received
Greetings Eunice
I would like to congratulate your on your project which I hope to Strengthen democratic culture by simplifying and promoting participation in local matters as well as enabling citizens’ access to their democratic rights through a secure and easy to use platform. I would like to recommend you to make a clear objectives and SMART goals because they will be needed in implementation process. Good luck
Dear Alberto,
Your idea can indeed bring value to the community and you have received a lot of spot on recommendations and questions that can help you refine it.
I would like to mention that building a platform that is user friendly and trustworthy and which at the same time shows results to those who decide to invest their time in supporting their community will require financial and human resources to make it functional. Have you already decided where will you get those resources’?
Additionally to the understanding of the community and its problems, have you considered getting a buy-in from the government authorities (local or central ones depending on the decentralization level implemented in your country and the issues to be approached)?
Also, as a suggestion for the next step might be building a MVP and pilot it on a narrow segment (a small community concerned about a certain issue) to test the community readiness to use this platform as a tool for making the desired change happen. This will also help you identify what you should also improve in your platform.
wow very nice project..but then how do you plan to scale the idea
How does it ensure "implementation" of all of these ideas? If it does, does it have a feedback mechanism where citizens can monitor in real-time and share publicly if it doesn't same e.g like the ireporter feature some news agency mobile applications have as a key function. e.t.c
Interesting idea with lot's of potential specific to Mexico City. However, I'd appreciate if you can elucidate how this can be scaled globally or at least to LATAM would be interesting when you are in such a global competition.
Status label added: Mentor feedback received
Hi, Alberto!
Congratulations on a great idea! It is exciting to see how initiatives like Civico can help us advance in the implementation of legal instruments to promote civic participation, and actually make a change in our communities.
I would like to provide a few comments to help you strengthen the presentation of your idea:
- On the scalability, I think it is great that you are already contemplating how Civico could also benefit other areas beyond Mexico City. Are you considering other countries as well? I think tools like this can actually be helpful to connect people to address regional issues, for instance.
- I consider it might be useful to engage local autorities to have them use Civico to run public consultations and actually consider the results in their decision-making process. By having this link with policy-makers, Civico could increase its relevance and potential impact.
- On the sustainability aspect, it might be useful to consider exploring options like zero-rating (e.g. third parties bearing the costs of citizen's access to Civico), to also promote participation from people in areas with Internet coverage but compromised affordability. It could also be worth exploring whether Civico could work with 2G (e.g. calls and SMS) to promote the participation of people from marginalized communities who might be lacking Internet access.
- Finally, I would like to invite you to explain how Civico could be instrumental to the fulfillment of the 2030 Agenda. Its potential applications seem very wide and I am sure it would be great tool for people to engage in their own development.
Hope you find this useful!
Best,
César
A good idea, Alberto. I like the concept of direct democracy that will incentivise both citizens and officials to make change happen with a time-frame. And simplification is key, reducing to templates that are user-friendly.
Suggestions:
1) Perhaps you could widen or increase incentives by allocating a certain day & time-slot to projects, and by calling on citizens to come to an actual place where facilitators make their voting easier
2) combining this equivalent of a 'street-corner' political meeting with a 10 minute max explanation then chance to 'vote'/submit at this group kiosk.
3) Establishing a percentage of support that triggers a compulsory response by major/officials, not 100 percent (that is, all projects that gain > 75 percent report get priority funding; > 66 percent, public information booth coverage for 3 months until greater. Or some such.
4) bring the city planning department into the process by making the incentives for completion greater than any bribery/transparency shortcuts eg they man/person the kiosk so citizens recognise their work (doesn't have to be bonus, just civic pride recognition)
I only say this not just because 'there's many a slip/twixt cup and lip' but establishing protocols and action-triggering cut-offs/support quotas for both parties could also streamline plan-to-action satisfaction!
All the best. We have a globally recognised very high rate of on-line submissions for local and national government projects here, achieved by making user-friendly templates and timetabled signalling for them.
Forza civica!!
Steve
Love the idea and would like to know more, especially on the tech side. I would say the critical part here is cyber security. Have you considered this? How about using blockchain for democracy of the data? Just a suggestion. Thanks, Ivana
Hi, State how your practice enables stakeholder collaboration and the process behind it that helps to nurture the Technology ecosystem.
You can now start working on your final documents.
Users tagged:
Status label added: Expert feedback received
Status label added: Submission completed
Status label added: Idea under jury review
The idea has been progressed to the next milestone.