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HealthServes Telemedicine and EHR Cloud Platform
We are creating a solution that will enable healthcare professionals to render healthcare consultation to their patients online using virtual consulting system that features two-way communication channel between patients and healthcare professionals as well as robust digital patient information management in traditional hospital setting. The platform has inbuilt clinical documentation tools to enable healthcare professionals to document their interaction with their patients both in virtual consultation and hospital consultation. The documentation entered into the system can be accessed by the next clinician in the line of care for the patient, in order to promote patient safety, continuity of care as well as collaborative patient management. By so doing, patients and the clinicians can maintain social distancing during healthcare consultation and there will be no need for both clinicians and clerical staff to be touching patient's folders which can increase transmission of covid-19 in the community.
Define three specific objectives that you would like to achieve with your proposal.
We want to help reduce physical contact between clinicians and the patients during consultation and eliminate the need for patients to visit hospital for minor ailments so that we can reduce community transmission of covid-19.
Our solution will also help to remove geographical barrier in access to healthcare as patient can consult any healthcare professional anywhere in the world, even healthcare professionals that live in other country can make their service available to patients in other country without them needing to travel to consult their clinicians.
We will also help to mitigate global inequality in the distribution of healthcare professional population as well as promote access to quality healthcare across the globe.
What problems (particularly in value chain competitiveness and global disruption) are your community’s stakeholders facing due to the Covid-19 pandemic?
People are finding it increasingly difficult to access healthcare due to fear of contracting covid -19 among patients and clinicians alike. Patients don't want to visit hospitals when they are sick and clinicians don't want to attend to patients when they are sick because they are afraid patient may be suffering from covid -19 and they don't want to get infected.
This has resulted to increase in non covid-19 related deaths which from available statistics, may even be higher than death due to covid-19 within the period under review.
Lot of people have lost their loved ones simply because there was no clinician willing to attend to them even when they arrived at healthcare facility on time for treatment
What minimum viable solution(s) are you proposing to address the challenge(s) in your community?
We are proposing a robust telemedicine cloud-based platform for virtual clinical consultation equipped with agile electronic health record documentation system for clinical documentation, patient information processing and transmission of patient medical information from one clinician to another such as prescription, lab result and medical case note for collaborative and well coordinated patient care cycle.
Share your story (your narrative)
With our solution, patients can consult their doctors at the comfort of their home. Their doctor can generate and transmit lab requisition to the lab scientist who will in turn can run lab test for the patient.
The lab scientist can use our solution to deliver the lab result to the doctor online too. The doctor can in turn generate prescription with which the patient can order their medication from their pharmacist at home and the drug delivered to them with instruction on how to take the medication communicated to the patient both verbally and written by the pharmacist using our digital health platform.
Moreso, they can use the two-way communication channel to remain in touch with their clinicians through the duration of treatment for optimised treatment outcome. All these can be done online without the patient leaving their home, expect when a patient needs to submit lab specimen .
Please provide any additional relevant information that you would like to share.
We have already commenced the development of this solution and we can made good progress in translating our idea to reality. One can even see what we have done so far on www.healthserves.org
As at the time of submitting this idea both government and private hospitals are ready deploying our solution in many states in Nigeria.
Your Final Proposal for challenge
yes
Hello nice work! You might wanna look at https://medflit.com/#/ and sort out a better value proposition.
We look forward to seeing your solution vin general use soon.
This is really great. It will greatly improve the health of the population. Nice !!!
Good initiative. How does your virtual consulting system handle medical emergencies?
Fantastic idea, is this to promote telemedicine, welcome especially this time of Covid19
The idea has been progressed to the next milestone.
Status label added: Community feedback received
Would this solution also consist of a directory of GPs, Specialists, Hospitals and match them to certain symptoms or questions for the user to get assisted in the first place to select their health care provider?
Great idea,
So since it has a two way system and then next physician can look into the patients files how do you prevent unauthorized access to such intrusions
Hi Jude,
I hope you are doing well. Thank you for sharing your project´s overview with us. After reading the details on project some questions came to mind that could help to make your project distinguished.
1- In terms of technology
The platform have a great purpose. And in times of cyber attacks increase how the patient's data will be kept safe on the platform. Is there cybersecurity solutions that will will guarantee that data safety for the target audience?
The platform is designed to be used worldwide as a “robust” platform. So, is there a maximum capacity related to the scalability? How many users and what the document retain capacity is supported on the platform or is there scalability plans to keep increasing the support in order to add more users?
2- In terms of business model
The project´proposal have two eye catching objectives which are: remove “geographical barrier” and “mitigate global inequality in the distribution of healthcare professional population as well as promote access to quality healthcare across the globe”
Is there any specific features to support money exchange without impacting people who live on a country with currency worth less or to make simple to use health insurance among countries?
What are the advantages for investors on the platform?
3- In terms of features
The communication among patients and doctors is very significant especially on the “ new normal” times we will leave after COVID19. So, does the platform have special communication features to potencialize understanding or communication other than access to files and schedule appointments?
I hope the questions presented above are of help. Keep up the great work!
Best regards,
Niedja Cavalcante .
Status label added: Mentor feedback received
This is an awesome idea. Quick question: Who own the information stored in the cloud? Is the patient or the doctors/hospitals or clinicians because should there be a bleach, that has to be someone/entity to be liable. But great idea
Users tagged:
Most wanted initiative in this covid 19 situation. how do you manage the emergency patient. Do you have any plan for home service ? specially for the senior citizen!
Hi, why not also include in your platform for individuals to be able to make their prescriptions and bills publicly seen, so as to enable people who cannot afford their bills get help?
Hi @Jude, this is fantastic and most of it sounds familiar to what we are trying to do with OnDoctor in Myanmar. Perhaps we can learn from each others experience of operating such platform and challenges in encouraging more people to adopt to virtual medical consultation.
Hello Jude,
Congratulations on the idea. For sure you are riding a good wave. Telemedicine is a growing industry that has been also accelerated with the pandemic.
I have a few questions if you can help me understand it better.
- You are just connecting patients with medical personnel or you are also employing staff? If you are connecting - how do you ensure the quality of the personnel and if you are employing I think it changes a little bit the value proposition. Based on this question - how does the revenue model look like?
- In terms of fingerprinting - how are people going to scan their fingerprint? What if they don't have a smartphone to do that?
- I've seen that the platform has a copyright with 2018? Is it operational? Did you deploy it? What is the feedback and the traction? I've seen that the government wants to scale it in different regions. How is that working?
- How will you do the onboarding of the patient's medical records. How do you make them/ the doctors complete that information on the platform? This is sometimes vital for putting a diagnostic
- Besides the communication with the doctor I have seen that you also want to connect them with the laboratories. Sometimes they need to go physically there for different analyses.
- How does the team look like? Do you have any background in the med sector?
Congrats on the initiative!
Status label added: Expert feedback received
Virtualization is a promising approach for consultancies to optimize their consulting processes and thereby an innovative option to gain a sustainable competitive advantage. The downside of the virtualization is the reduced direct interaction of clients and consultants and thus the risk of weaker client-consultant-relationships – a critical resource of consultancies. How do you intend to address that and also the sensitization?
Hey Jude (no pun intended), wonderful initiative! 2 quick questions: how does the money flow? Who pays what? And how data/bandwidth intensive is your solution? Even if patient has smartphone, will he/she be able to afford the data bundle and consulting charges?
Interesting Idea. All the Best forward.